White Paper Contemporary IT Services: The Business Value of HDS Global Managed Solutions
This ESG white paper assesses the value and benefits of a strong services and support capability for customers of major information technology vendors. In today's constrained IT environment, consuming IT as a service is a model that could soon surpass traditional capex purchases. But placing your data and environment in the hands of a provider means you have to have 100% confidence in their ability to deliver consistently and to support your business.
Read this paper to learn more about service models that can help your IT organization become more outcome-oriented and cost-efficient. Plus understand what you should expect for service and support from your IT providers.