Global Services Area - Hitachi Data Systems

Hitachi - Inspire the Next

Support : Global Services Area

This document reflects Hitachi Data Systems (HDS) geographic service coverage. Hitachi Data Systems has service centers in each of these locations and can provide same-day service within 50 miles / 80 kilometers. Service levels and committed response times outside of the noted locations and service zones are subject to local service management approval. Accelerated service levels or response times, other than same-day service, even within the service zones, also requires local service management approval.

A service center is defined as a location where there is Hitachi Data Systems trained personnel dedicated to providing service on its own products. Hitachi Data Systems reserves the right to use both its own (HDS) personnel as well as subcontractors to provide onsite and remote services.

The service center locations are subject to change, additions and deletions, without notice. Hitachi Data Systems will make every effort to ensure that there is no adverse effect to any customer due to any changes in the geographic service coverage

Download Global Services Area PDF

Europe/Middle East/Africa HDS Direct Support

Country/Province/State Service Locations
Austria Vienna, Salzburg, Innsbruck Linz, Graz, Wien
Belgium & Luxemburg Brussels, Gent
Denmark Copenhagen, Aarhus, Haderslev
Finland Espoo
France Aix, Angers, Bordeaux, Dijon, Lille, Lyon, Macon, Marseille, Metz, Montpellier, Nancy, Nantes, Paris, Rennes, Strasbourg, Tours
Germany Berlin, Dusseldorf, Frankfurt, Hamburg, Hanover, Koln, Mannheim, Munchen, Munster, Nurnberg, Saarbrucken, Stuttgart, Wiesbaden, Wolfsburg
Ireland Dublin (Managed out of UK)
Israel Tel Aviv, Jerusalem
Italy Milan, Rome,Padua, Turin, Parma, Bologna, Naples, Bari
Monaco
Netherlands Amsterdam, Zaltbommel
Norway Oslo
Spain Barcelona, Madrid, Zaragoza, Bilbao, Palma de Mallorca, Santiago de Compostela, Valencia
Republic of South Africa Cape Town, Johannesburg
Sweden Gothenburg, Malmo, Stockholm, Sundsvall. Malmo can also be maintained from Denmark.
Switzerland Basel, Bern, Geneva, Lugano, Luzern, St Gallen, Zurich
Turkey Istanbul, Ankara, Izmir
United Kingdom Birmingham, Briston, Edinburgh, London, Manchester

Asia Pacific HDS Direct Support

Country/Province/State Service Locations
Australia Adelaide, Brisbane, Canberra,Melbourne, Perth, Sydney
China North Region Beijing, Changchun, Jinan, Xi'an, Urumuqi, Shenyang, Yinchuan
East Region Shanghai, Nanjing, Suzhou, Hangzhou, Wuhan, Nanchang, Hefei
South Region Guangzhou, Fuzhou, Nanning, Shenzhen, Changsha
West Region Chengdu, Chongqian, Lasha, Kunming
Hong Kong Hong Kong
India Mumbai, Bangalore, New Delhi, Pune, Hyderabad, Chennai
Macau Macau
New Zealand Auckland, Wellington
Singapore Singapore

Latin America HDS Direct Support

Country/Province/State Service Locations
Argentina Buenos Aires
Brazil Sao Paulo, Brasilia, Rio De Janeiro
Chile Santiago
Columbia Bogota
Mexico Mexico City, Monterey
Venezuela Caracas

North America HDS Direct Support

Country/Province/State Service Locations
Alabama Birmingham
Arizona Phoenix, Tucson
Arkansas Little Rock, Bentonville
California Sacramento, San Francisco, San Jose, Los Angeles, San Diego.
Colorado Denver
Connecticut Greenwich, Hartford
Delaware Wilmington
Florida Jacksonville, Miami, Orlando, Tampa
Georgia Atlanta, Columbus
Iowa Des Moines
Illinois Chicago, Bloomington
Indiana Indianapolis
Kentucky Louisville
Maryland Baltimore
Massachusetts Boston
Michigan Detroit, Grand Rapids
Minnesota Minneapolis
Mississippi Jackson
Missouri Kansas City, St. Louis
Nebraska Omaha
Nevada Las Vegas
New Jersey Somerset
New Mexico Albuquerque
New York Albany, New York City, Buffalo
North Carolina Charlotte, Raleigh
Ohio Cincinnati, Cleveland, Columbus
Oklahoma Oklahoma City, Tulsa
Oregon Portland
Pennsylvania Philadelphia, Pittsburgh
South Carolina Columbia, Greenville
Tennessee Memphis, Nashville
Texas Austin, Dallas, Houston, San Antonio
Utah Salt Lake City
Virginia Richmond
Washington Seattle
Washington D.C. District of Columbia
Wisconsin Milwaukee, Madison
Alberta Calgary, Edmonton
British Columbia Vancouver, Victoria
Manitoba Winnipeg
Ontario Ottawa, Toronto
Quebec Montreal, Quebec City

Europe/Middle East/Africa Authorized Service Providers

Country/Province/State Authorized Service Provider
Algeria SOCARAM
Azerbaijan CASPEL
Bahrain Naizak/STME
Belarus QCENTER
BosniaS & T
BulgariaS & T, GRAMMA NET
CroatiaS & T, Computech, SPAN, Senso
CyprusHellenic Technical Enterprises Ltd
Czech RepublicMHM, Comparex CZ, 3S.cz.s.r.o
EgyptSTME
EstoniaMicrolink
GreeceGDB, Interkam
HungaryAlbacomp, MHM, HumanoIT kft, Sysman Infomatikai Zrt, Invigor Kft, Racionet Zrt
Ivory CoastIB-Ivory Coast
JordanSTME
KazakhstanElsi Tech, Atacom
KenyaComputech; WIPRO
KuwaitSTME
LatviaProact Latvia
LithuaniaProact Lithuania
MacedoniaS & T
MaltaICT ltd.
MoldovaDAAC System Integrator SRL
MontenegroS & T
MoroccoIB Maroc, Wincor, Dimension DATA
MozambiqueEmoze
NigeriaComputer Warehouse Group;
OmanSTME
PakistanTech Access Pakistan
PolandAdvatech Sp. z.o.o., ATENDE S.A., BiG Vent S.A./COMP S.A, Comparex Poland Sp. z o.o., Infonet Projekt, IT.Expert, Koncept, S&T Services Polska Sp. z o.o., SOLIDEX S.A., Technology Space, Wasko S.A.
PortugalCESCE
QatarSTME
RomaniaSTAR, Omnilogic, Ness
RussiaAtlantis, AMPHORA, BAC, CBOSS, ITECO, JET, Kraftway Computers, LYNX, Regioncom, Verysell, Technoserv
Saudi ArabiaRiyahd-Al Moammar Information Systems Co Dammam- Abdulla Fouad Holding Co
SenegalIB Senegal
SerbiaSAGA
SlovakiaMHM, POSAM
SloveniaS & T, Marand, Comparex
TanzaniaComputech
Trinidad/TobagoFujitsu Transaction Ltd
TunisiaTMI
UAESTME, STME/MDS
UgandaComputech, Computer Warehouse Group, Wipro
Ukraine Jet Technoserv, SI BIS, S&T, BMS Consulting, Integrity Vision, MUK
Yemen MDS

Asia Pacific Authorized Service Providers

Country/Province/State Authorized Service Provider
Australia Acer
China Digital China, Lenovo, Zarva, Deep Thought, Times Jinhong, Systex, Visionsky, ECS China, UEC China
Hong KongDigital China, PCCW, ACW
IndiaHCL, Wipro, Accel, iValue, Locuz Enterprise
IndonesiaMitra Integrasi Informatika, Mega Komputindo Lestari, Berca, Master system Infotama, Multi Solusindo Handal Teknologi, Pansisfo, Ingram Micro Indonesia
KoreaHIS, LGH
MalaysiaIngram MicroMY, BNA, GCIS, Originex Networks
New ZealandAcer NZ ,Revera
PhilippinesYutivo, ATI, Trends
SingaporeIngram, Transition, Frontline, Softsource, Amnet, Pro-Datech, JOS, NCS, PTC, CSC, ST Electronics, ECS, Whizz-Work
South KoreaHIS, LGH
Sri LankaMIT
TaiwanAcer, Dawning, E-TEC, HAT, Stark, Taifon, SilverShine Sysage
ThailandStream-IT Consulting, Ingram Micro, ACER, Yip In Tsoi, MFEC, nForce, G-Able, Vintcom
VietnamMicrotec. SV-Tech, OITC, SaoBacDau

Latin America Authorized Service Providers

Country/Province/State Authorized Service Provider
Belize Grupo Cesa
Bolivia ITC
ChileProvertis, ACT, Intesis
Costa RicaGrupo Cesa
CaribbeanFujitsu
Central AmericaCESA and SSA
ColumbiaNASCO
Dominican RepublicMulticomputos
EcuadorMaint
El SalvadorSSA Sistemas (ASP)
GuatemalaGrupoCesa
HatiFujitsu Transaction Ltd
HondurasGrupo Csea
JamaicaFujitsu Transaction Ltd
NicaraguaSSA Sistemas
PanamaSSA Sistemas
ParaguayData Systems, Logicalis
PeruStorage Data
Puerto RicoRafael Rosario & Associates
UruguayLogicallis
VenezuelaSannet

Americas Direct / ASP

Country HDS Direct SupportASP Support
Argentina Y 
Belize  Y
Brazil Y 
Canada Y 
Caribbean  Y
Central America  Y
Chile Y 
Colombia Y 
Costa Rica  Y
Dominican Republic  Y
Ecuador  Y
El Salvador  Y
Guatemala  Y
Haiti  Y
Honduras  Y
Jamaica  Y
Mexico Y 
Nicaragua  Y
North America Y 
Panama  Y
Paraguay  Y
Peru  Y
Puerto Rico  Y
Trinidad/Tobago  Y
United States YY
Uruguay  Y
Venezuela Y 

APAC Direct / ASP

Country HDS Direct SupportASP Support
Australia YY
China YY
Hong Kong YY
India YY
Indonesia  Y
Macau Y 
Malaysia  Y
Philippines  Y
New Zealand YY
Singapore YY
South Korea  Y
Sri Lanka  Y
Taiwan  Y
Thailand  Y
Vietnam  Y

EMEA Direct / ASP

Country HDS Direct SupportASP Support
Algeria  Y
Austria YY
Azerbaijan  Y
Bahrain  Y
Belarus  Y
Belgium Y 
Bosnia  Y
Bulgaria  Y
Croatia  Y
Cyprus  Y
Czech Republic  Y
Denmark Y 
Egypt  Y
Estonia  Y
Finland Y 
France Y 
Germany Y 
Greece  Y
Hungary  Y
Ireland Y 
Israel Y 
Italy Y 
Ivory Coast  Y
Jordan  Y
Kazakhstan  Y
Kenya  Y
Kingdom of Saudi Arabia  Y
Kuwait  Y
Latvia  Y
Lithuania  Y
Luxemburg Y 
Macedonia  Y
Malta  Y
Moldova  Y
Monaco Y 
Montenegro  Y
Morocco  Y
Mozambique Y 
Nigeria  Y
Netherlands Y 
Norway Y 
Oman  Y
Pakistan  Y
Poland  Y
Portugal  Y
Qatar  Y
Romania  Y
Russia YY
Saudi Arabia  Y
Senegal  Y
Serbia  Y
Slovakia  Y
Slovenia  Y
South Africa Y 
Spain Y 
Sweden Y 
Switzerland Y 
Tanzania  Y
Tunisia  Y
Turkey Y 
UAE  Y
Uganda  Y
Ukraine  Y
United Kingdom Y 
Yemen  Y

Connect With Us

Develop data into useful information and innovation. The right information lets your experts uncover new opportunities for your organization and innovate with information.