Global Services : Remote Operational Services Portfolio

As storage environments become increasingly complex, budget constraints, the need for 24/7 availability and a shortage of storage skills drive more companies to seek external help to manage their storage environments.

Remote Operational Services from Hitachi Data Systems can help you tackle these issues by providing 24/7, cost-effective alternatives that focus on:

• Continuous availability
• Optimizing information
• Providing efficient storage administration

Certified experts in our Service Operations Centers are ready to help you:

• Accelerate the return on your storage investment
• Meet service level objectives
• Improve asset utilization
• Effectively optimize the management of your infrastructure

We apply ITIL principles and best practices to manage your infrastructure from zoning and storage allocation to 24/7 monitoring and fully managed support. This flexible approach to service delivery lets us customize an assortment of services so you can tackle any business requirement, including:

• Remote monitoring and alerting, reporting (utilization and chargeback, replication reporting and management) and provisioning

Take the next step and put Hitachi Data Systems to work for you. Let our certified experts help you realize the benefits of Hitachi Data Systems Remote Operational Services.