IT Lifecycle Management Software

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IT Operations Director

Efficient Management of Your IT Environment

Hitachi IT Operations Director Tool

Director Dashboard

  • Integrated solution focused on 3 key lifecycle management functions with the power to manage your entire IT environment
  • Security management, asset management and software distribution
  • Easy to install, easy to configure and easy to learn — spend more time growing your business and less time managing your IT environment
Overview

Simplify IT Administration

As a business grows, managing the IT environment can become increasingly expensive and time consuming, especially using manual processes and one-at-a-time computer administration

  • Regain control over your IT environment
  • Reduce the time, cost and effort involved in lifecycle management
  • Simplify administration of security management, asset management and software distribution

  • Security management: Director gives you a comprehensive security solution that relieves the pressure on your IT staff and lets them focus on supporting a growing business.
  • Asset management: Director gives you complete management of hardware assets (server, desktop, storage, switch, etc.), software license assets and asset contracts.
  • Software distribution: Director makes software distribution and provisioning as fast, easy and efficient as possible.

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Features and Benefits

Features

Security Management: Policies

  • Lets you define policies based on user group, organization, location and network segment
  • Allows users to create policies that trigger mass software distribution
  • Generates a variety of security focused reports, including “top offender” reports that prioritize security actions
  • Microsoft Windows update control, which manages and distributes Windows Update patches to help protect computers
  • Includes useful policies for:
    • Software that is mandatory
    • Software that is not allowed or authorized
    • Patch levels
    • Operating system security settings such as password restriction and firewall settings
    • Antivirus software status
    • Access services (remote desktop, shared folders, etc.)
    • Printers
    • External media access (USB devices, SD memory cards, etc.)

Security Management: User Operation Logs

  • Logs the following user operations:
    • Program execution or termination
    • Email attachments
    • Web and FTP access
    • File access (create, delete, open, copy, rename, move, print)
    • Operating system operation (boot, shutdown, logon, logoff)
    • External media attach and detach
  • Raises an event based on the defined log condition
  • Reduces volume of data by only logging information that violates security policies
  • Traces the user activity on an individual file
  • Improved, more flexible information
  • Allows operations log export

Security Management with Network Access Control

  • Provides control over your network
  • Enables computer block and quarantine
  • Ensures unauthorized computers are kept off the network
  • Denies network access to machines not managed by IT Operations Director

Asset Management

  • Manages and stores contracts (type, start and end date, etc.) with related hardware and software
  • Gives you the control you need to manage your assets in less time
  • Helps you ensure compliance and reduce the ongoing headaches and worries so often attached to asset management
  • Manages the following:
    • Hardware assets (servers, desktops, storage, switch, etc.)
    • Software license assets
    • Asset contracts
  • Registers assets in 4 ways:
    • Discovery method
    • Import by comma separated values (CSV) file
    • Manual registration
    • Integration with Hitachi IT Operations Analyzer
  • Provides a simple process to import information about assets that are not connected to the network
  • Manages and stores the contract information (type, start and end date, etc.) for each asset
  • Provides a customizable asset form
  • Updates assets status manually, by CSV import or by user report
  • Tracks software licenses
  • Aggregates total costs associated with asset purchase, lease, rental, support, etc., in quarterly, bi-annual or other increments
  • Displays in a single screen:
    • The number of licenses allowed per the current license agreement
    • The number of licenses currently assigned
    • Any surplus or overallocated licenses

Software Distribution

  • Distributes software packages, including executables (MSI, EXE), compressed packages (ZIP) and scripts (BAT)
  • Manages and distributes Windows patches with Windows Update control
  • Installs software to multiple computers in one simple task
  • Controls the distribution and installation of software from a central location
  • Deploys software on client systems during specified times and for scheduled maintenance
  • Ensures that software is deployed with consistency and end users have the latest software updates

Inventory Management

  • Quickly inventories and lists all monitored computers
  • Shows details for each computer: raised events, system information, hardware information and installed software
  • Categorizes computers by type, network segment and more
  • Powers on and off particular computers and supports sustainable IT policies
  • Collects installed software information for each PC and server automatically
  • NEW: Allows view of detailed printer status with printer monitoring

Remote Control

  • Provides remote access control to computers
  • Allows administrator to view exact same screen as client computer end user for more effective troubleshooting
  • Enables remote repair without requiring desk-side visits
  • Via active management technology (AMT) enables keyboard-video-mouse (KVM) for remote troubleshooting even when machine’s operating system is not running

Benefits

  • Minimizes the risk of information disclosure by monitoring all computers automatically
  • Speeds distribution of any software application, update or file, including antivirus software
  • Proactively identifies risks by generating a wide array of reports and alerts
  • Integrates easily with Active Directory to discover PCs
  • Quickly discovers and tracks all assets, storing and organizing hardware and software details with related contracts
  • Supports budget planning by aggregating total costs associated with asset purchase, lease, rental, support, etc., in quarterly, bi-annual or other increments
  • Helps ensure compliance with software licenses, displaying license details in a single screen
  • Reduces the time and resources required to discover, record and maintain IT asset inventories
  • Saves time by efficiently managing software distribution and provisioning from a central location
  • Saves time and money by allowing administrators to remotely troubleshoot and repair problems
  • Protects the network from unauthorized and noncompliant computers

Resources
Specifications

30 Day Free Trial

Get started with a free 30 day trial of Hitachi IT Operations Analyzer or IT Operations Director. Download your trial software at www.itoperations.com.

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