Hitachi Data Systems and Global MAINTECH join forces to provide customers with a comprehensive solution for increased agility and productivity.
15 June 1999 — Hitachi Data Systems today announced Operations Gatekeeper™ — a comprehensive solution that enables enterprise organizations to manage their global IT operations from a single platform. Through an exclusive agreement with Minneapolis-based Global MAINTECH,® Inc., Hitachi Data Systems® brings Global MAINTECH's Virtual Command Center into Operations Gatekeeper, as well as other hardware, software, and services, to address customer needs for increased business agility and productivity. Customers will also benefit from Hitachi Data Systems' technology expertise in open systems and distributed environments.
Operations Gatekeeper minimizes costs by simultaneously controlling, operating, and monitoring data from mainframe, UNIX,® and Windows NT® environments from an independent platform that can be accessed at any time, regardless of location. The integration of technology and services in Operations Gatekeeper allows for more functionality without sacrificing performance. CIOs, outsourcers, and managers of data and disaster recovery centers, for example, can customize business solutions, consolidate global operations, and automate processes to consistently provide quality customer service.
"The success of our business depends on serving our customers by delivering reliable and consistent computing services through technically skilled professionals, efficient processes, and proven technologies," said Bill Larkins, Vice President of Operations, Western Region, Systems Management Specialists (SMS). "Operations Gatekeeper enables us to consolidate our consoles, manage data from multiple sites, and control distributed platforms through a single, alert-driven process. By implementing Operations Gatekeeper, we have already experienced a console reduction of 80 percent and achieved a return on our investment in 13 months."
"Listening and responding to customers in a timely, efficient, and professional manner are key to quality customer service," said Dave McCaffrey, Chief Executive Officer, Global MAINTECH. "The integration of Global MAINTECH's technology with Hitachi Data Systems' industry leadership provides IT organizations with a comprehensive business solution that not only customizes and automates business processes, but also provides the service-level support required to ensure product reliability, security, and customer satisfaction."
"Hitachi Data Systems' primary objective is to provide customers with access to any type of data at any time, regardless of system platform and location," said James Harris, Group Vice President and General Manager, Hitachi Data Systems' Global Marketing and Alliances. "Operations Gatekeeper combines our expertise in open systems and distributed environments with leading-edge data management technology from Global MAINTECH — helping us provide customers with customized, flexible, and automated business solutions that are optimized for distributed environments."
Hitachi Data Systems' Operations Gatekeeper is currently available in North America. Worldwide availability in selected locations is slated for later this year. The base price for this business solution is $150,000. Pricing will vary according to the configuration and level of customization.
Global MAINTECH, headquartered in Minneapolis and traded under the symbol NASDAQ: GLBM, supplies high-ROI systems for the management of Information Technologies environments. These systems include automated event notification, capacity trending and correlation for networks and systems, and the Virtual Command Center — which is the world's most efficient system for console consolidation and single-point-of-control.
Recognized as a leading provider of business solutions for the world's most IT-intensive corporations, Hitachi Data Systems offers a global professional services division, multiplatform storage subsystems, and the industry's broadest line of high-performance servers. The company's extensive range of products and services, coupled with its business alliances with key industry leaders, enable it to translate technology into enterprise-wide solutions for high-end and middle-market customers. Hitachi Data Systems is owned by Hitachi, Ltd. (NYSE:HIT) and has its headquarters in Santa Clara, California.
Contacts: PR
Lorraine Morgan, Hitachi Data Systems
408 970-7176
Tracy Matsumoto, The Weber Group 650 463-8645
Kelly Obeginski, Global MAINTECH, Inc. 612 944-0400
Hitachi Data Systems is registered with the U.S. Patent and Trademark Office as a trademark and service mark of Hitachi, Ltd. Global MAINTECH is a trademark of Global MAINTECH, Inc. registered with the U.S. Patent and Trademark Office. UNIX is a registered trademark in the United States and other countries, licensed exclusively through X/Open Company Limited. Windows NT is a registered trademark of Microsoft Corporation in the United States and/or other countries. Operations Gatekeeper is a registered trademark of Hitachi Data Systems. All other brand or product names are or may be trademarks of, and are used to identify, products or services of their respective owners.
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